C’mon, hurry up, we can’t wait to hear from you!
For security reasons, do NOT use your account number or any other private info in emails.
Phone: (563) 264-7210 Fax: (563) 264-7126
Live Chat: Real-time, messaging available during business hours.
ART: Call Audio Response Teller at 877-466-4428.
Lost or Stolen Account Info: Call us immediately at (563) 264-7210. In the case of theft, file a report with local authorities.
Update Contact Info: Click here to send us your new info.
Debit Card Disputes: Call Shazam at 1-833-288-1126.
Debit Card Transaction Questions/Suspected Fraud: If you suspect fraud or are having issues with your debit card please call us at (563) 264-7210. If after hours, contact Shazam directly at 1-866-508-2693.
Lost or Stolen Credit Card: Call Cardmember Service at 800-558-3424.
Comments/Suggestions: We love hearing from our members, share a story or suggestion here.