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Please submit general questions and/or comments using the form below.

Urgent Needs – If your inquiry pertains to a lost or stolen debit card, or is urgent, please call us at 563-264-7210. For debit card issues after hours, please Call Shazam at 1-833-288-1126.

Phone: (563) 264-7210        Fax: (563) 264-7126

Live Chat: Real-time, messaging available during business hours.

ART: Call Audio Response Teller at (877) 466-4428.

Lost or Stolen Account Info: Call us immediately at (563) 264-7210. In the case of theft, file a report with local authorities.

Update Contact Info: Click here to send us your new info.

Debit Card Disputes: Call Shazam at (833) 288-1126.

Debit Card Transaction Questions/Suspected Fraud: If you suspect fraud or are having issues with your debit card, please call us at (563) 264-7210. If after hours, contact Shazam directly at (866) 508-2693.

Debit Card PIN: Contact us for instructions on how to set or reset your PIN.

Lost or Stolen Credit Card: Call Cardmember Service at (800) 558-3424.

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