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Urgent Needs – If your inquiry pertains to a lost or stolen debit card, or is urgent, please call us at 563-264-7210. For debit card issues after hours, please Call Shazam at 1-833-288-1126.
Phone: (563) 264-7210 Fax: (563) 264-7126
Live Chat: Real-time, messaging available during business hours.
ART: Call Audio Response Teller at (877) 466-4428.
Lost or Stolen Account Info: Call us immediately at (563) 264-7210. In the case of theft, file a report with local authorities.
Update Contact Info: Click here to send us your new info.
Debit Card Disputes: Call Shazam at (833) 288-1126.
Debit Card Transaction Questions/Suspected Fraud: If you suspect fraud or are having issues with your debit card, please call us at (563) 264-7210. If after hours, contact Shazam directly at (866) 508-2693.
Debit Card PIN: Contact us for instructions on how to set or reset your PIN.
Lost or Stolen Credit Card: Call Cardmember Service at (800) 558-3424.
